Privacy Policy
Last updated: September 2026
Summary: Solforeyx respects your privacy. We only collect the information needed to provide our services, we never sell your data, and you can request deletion at any time by contacting hello@solforeyx.com.
1. Introduction
This Privacy Policy describes how Solforeyx ("we", "us", "our") collects, uses, and shares information about you when you visit solforeyx.com, use our services, or contact us via WhatsApp, email, or the contact form on this website.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use the website or services.
2. Information We Collect
Information you provide directly
- Name and email address (via contact form or WhatsApp)
- Phone number (if you provide it for consultation)
- Project details, files, documents, audio, video, or assets you send us
- Business information you share about your company or goals
- Payment information (processed only by third-party providers — we never store card details)
Information collected automatically
- IP address and approximate location (country/city level)
- Browser type, device type and operating system
- Pages visited, time spent, and referring website
- Cookies and similar tracking technologies (see Section 5)
3. How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Deliver the services you have requested
- Send project updates and invoices
- Improve our website, services and customer experience
- Comply with legal obligations
- Detect and prevent fraud or abuse
We do not sell, rent, or trade your personal information to third parties.
4. Third-Party Services We Use
To operate our business, we use the following trusted third-party services. Each has its own privacy policy:
- Google Analytics — website traffic analytics
- WhatsApp (Meta) — for client communication
- Google Workspace / Gmail — for email
- Netlify / Cloudflare — for website hosting
- Shopify, Figma, Google Ads, Meta Ads — where relevant to your project
Any files you share with us (documents, audio, video) are stored on secure cloud storage and only accessed by team members working on your project.
5. Cookies & Tracking
We use minimal cookies for essential website functionality and analytics. Analytics cookies help us understand which pages are useful so we can improve the site. You can disable cookies in your browser settings at any time.
Types of cookies we may use:
- Essential cookies — required for the website to function
- Analytics cookies — Google Analytics (anonymized)
- Preference cookies — remember your settings
6. Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Typically:
- Contact form enquiries — retained up to 12 months
- Active client projects — retained for the duration of the project plus 24 months
- Financial records — 5–7 years, as required by law
- Project files and documents — deleted upon request
7. Your Rights (GDPR, CCPA & Global)
Depending on where you live, you may have the following rights:
- Right to access — request a copy of the data we hold about you
- Right to correct — ask us to fix inaccurate information
- Right to delete — request deletion of your data
- Right to object — object to certain processing activities
- Right to portability — receive your data in a portable format
- Right to withdraw consent — at any time
To exercise any of these rights, email hello@solforeyx.com. We will respond within 30 days.
8. Data Security
We take reasonable technical and organizational measures to protect your information, including:
- SSL/TLS encryption on all web traffic
- Password-protected cloud storage
- Limited access to personal data (only team members who need it)
- Regular security reviews
No system is 100% secure. We cannot guarantee absolute security but will notify you of any breach affecting your data as required by law.
9. Children's Privacy
Our services are not directed to anyone under 18. We do not knowingly collect data from children. If you believe a child has provided us information, contact us and we will delete it.
10. International Data Transfers
Solforeyx serves clients worldwide. Your data may be transferred to, stored, and processed in countries outside your own — including Nigeria, the United States, and the European Union — where our service providers operate.
We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will always show the latest version. Continued use of our website after changes constitutes acceptance.
12. Contact Us
For any questions or requests related to this Privacy Policy:
- Email: hello@solforeyx.com
- WhatsApp: +234 808 153 1407
- Website: solforeyx.com